Frequtly asked questis

  • Appointments get booked out in advance so we recommend booking ahead of time.

    If, however, this is not an option, we do have a waitlist where we keep your details on file in case an opening arises.

    You can find this link on our Online Booking page here.

  • Yes, deposits are required to secure your booking.

    Your deposit payment is credited to your account and redeemable at your salon visit.

    These deposits are non-refundable when cancelled with less than 24 hours.

  • We accept cash, EFTPOS, Visa, Mastercard AfterPay and PhorestPay.

    PhorestPay is powered by Stripe and allows you to save your card details safely on file for effortless and cardless payments in salon.

  • of course!
    We believe it is so important to have a thorough consultation before any service.

    We offer thorough consultations to every guest at the start of their appointment. It is important to us that we have clarity on your hair goals and a clear plan of how we can achieve this.

    If you’d like to book a consultation prior to making an appointment, we take a $20 payment that gets credited to your account when you book.

    • Short hair is pixie length to the ear lobe. 

    • Medium hair is between the ear lobe and above the shoulder. 

    • Long hair is below the shoulder to your bra line. 

    • Extra-long hair is below the bra line.

  • We are always keeping our finger on the pulse to ensure we are using and recommend the very best on the market.

    Colour
    Loreal Professional

    Products
    - Kerastase
    - Kevin Murphy
    - Clever Curl
    - Olaplex
    - K18
    - Evo

    Styling Tools
    -     ghd

    All products and tools are available to purchase in store or online xx

  • Yes! Please!

    This helps us to ensure that our appointments run smoothly and we know to expect you.
    We have an automated confirmation system that will send you a message a few days prior to your appointment.

    Unfortunately, if appointments are not confirmed within 24 hours of your appointment then we will cancel your appointment and offer the spot to someone else.

    If you need to cancel your appointment please let us know with as much notice as possible so that we can reschedule you and fit someone on the waitlist in to your spot.